Cookie Policy
Effective Date: October 24, 2024
GDPR Compliant | ePrivacy Directive | UK PECR | Last Updated: October 24, 2024
Table of Contents
1. Introduction
This Cookie Policy explains how FreeZone Global ("we," "our," "us") uses cookies and similar tracking technologies on our website at https://freezone.global (the "Website").
This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.
Company Information
- Company Name: FreeZone Global
- Company Number: 13259001 (United Kingdom)
- Contact: [email protected]
- Website: https://freezone.global
3. Why We Use Cookies
We use cookies for the following purposes:
Essential/Strictly Necessary Cookies
These cookies are required for our Website to function properly. Without them, you cannot use key features like logging in or making purchases.
We cannot provide our services without these cookies.
Analytics Cookies
These cookies help us understand how visitors use our Website so we can improve it. We use privacy-friendly analytics that don't track you across the web.
You can opt out of analytics cookies.
Functional Cookies
These cookies remember your preferences and choices to provide you with a more personalized experience.
You can opt out of functional cookies.
Marketing Cookies
These cookies track your activity to help us measure the effectiveness of our marketing campaigns and show you relevant content.
You can opt out of marketing cookies.
5. Managing Your Cookie Preferences
You have full control over which cookies you accept or reject.
5.1 Cookie Consent Banner
When you first visit our Website, you'll see a cookie consent banner with three options:
1. Accept All Cookies
- • Allows all cookies (essential, analytics, functional, marketing)
- • Provides the best experience with all features enabled
2. Reject Non-Essential Cookies
- • Allows only essential cookies (required for Website to function)
- • Disables analytics, functional, and marketing cookies
- • Some features may be limited
3. Customize Cookie Preferences
- • Choose which cookie categories to accept
- • Granular control over each type
- • Essential cookies cannot be disabled (required for functionality)
5.2 Changing Your Preferences
You can change your cookie preferences at any time:
Option 1: Cookie Settings Link - Click "Cookie Settings" in the footer of any page
Option 2: Browser Settings - See Section 6 for browser-specific instructions
Option 3: Privacy Dashboard - Log in → Settings → Privacy & Data → Update cookie preferences
5.3 What Happens When You Reject Cookies?
Essential Cookies:
Cannot be disabled (required for Website to work). You cannot log in or use the platform without them.
Analytics Cookies:
We won't track your usage patterns. Website will work normally. We won't know which features to improve.
Functional Cookies:
Your preferences won't be saved. You may need to re-enter settings each visit. Website will still work, just less personalized.
Marketing Cookies:
You won't see personalized content. We can't measure email campaign effectiveness. You'll still receive transactional emails.
6. Browser Cookie Settings
You can manage cookies through your browser settings. Here's how:
Google Chrome
- 1. Click the three dots (⋮) in top-right corner
- 2. Go to Settings → Privacy and security → Cookies and other site data
- 3. Choose: Allow all cookies, Block third-party cookies, or Block all cookies
- 4. Manage exceptions for specific websites
Clear cookies: Settings → Privacy and security → Clear browsing data
Mozilla Firefox
- 1. Click the three lines (☰) in top-right corner
- 2. Go to Settings → Privacy & Security
- 3. Under "Cookies and Site Data," choose your setting
- 4. Click "Manage Exceptions" to allow/block specific sites
Clear cookies: Settings → Privacy & Security → Cookies and Site Data → Clear Data
Safari (Mac)
- 1. Go to Safari → Preferences
- 2. Click "Privacy" tab
- 3. Choose "Block all cookies" or "Allow cookies from websites I visit"
Clear cookies: Safari → Preferences → Privacy → Manage Website Data → Remove All
Microsoft Edge
- 1. Click the three dots (⋯) in top-right corner
- 2. Go to Settings → Cookies and site permissions → Cookies and site data
- 3. Choose your preferred setting
- 4. Toggle "Block third-party cookies" on/off
Clear cookies: Settings → Privacy, search, and services → Clear browsing data
Safari (iOS)
- 1. Go to Settings → Safari
- 2. Scroll to "Privacy & Security"
- 3. Toggle "Block All Cookies" on/off
Clear cookies: Settings → Safari → Clear History and Website Data
Chrome (Android)
- 1. Open Chrome app
- 2. Tap three dots (⋮) → Settings
- 3. Go to Privacy and security → Cookies
- 4. Choose your setting
Clear cookies: Settings → Privacy and security → Clear browsing data
Note: Blocking all cookies may prevent you from using our Website properly, especially account login and payment features.
7. Similar Technologies
In addition to cookies, we may use other tracking technologies:
7.1 Local Storage
We use browser local storage to:
- • Save your freezone comparison selections temporarily
- • Remember dashboard preferences
- • Cache data for faster loading
What is local storage? Local storage is similar to cookies but stores data indefinitely until manually cleared. It allows us to save more data locally on your device.
How to clear: Use your browser's "Clear browsing data" or "Clear site data" option.
7.2 Session Storage
We use session storage to:
- • Maintain your session state
- • Temporarily store form data as you navigate
- • Preserve application state during your visit
What is session storage? Like local storage but automatically clears when you close the browser tab.
7.3 Web Beacons (Tracking Pixels)
We may use small invisible images (web beacons) in emails to:
- • Track if you opened our emails
- • Measure email campaign effectiveness
- • Understand email engagement
Provider: ActiveCampaign
You can opt out: Unsubscribe from marketing emails or disable image loading in your email client
Note: Transactional emails (formation updates, receipts) may still contain tracking pixels for delivery confirmation
8. Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal that asks websites not to track your browsing.
Our Policy on DNT
We respect Do Not Track signals. When DNT is enabled:
- • We do not load non-essential cookies
- • We do not track your behavior for marketing purposes
- • Essential cookies still function (required for Website to work)
How to Enable DNT
- • Chrome: Settings → Privacy and security → Send a "Do Not Track" request
- • Firefox: Settings → Privacy & Security → Send websites a "Do Not Track" signal
- • Safari: Preferences → Privacy → Website tracking: "Prevent cross-site tracking"
- • Edge: Settings → Privacy, search, and services → Send Do Not Track requests
9. Changes to This Cookie Policy
9.1 Updates
We may update this Cookie Policy from time to time to reflect:
- • Changes in cookies we use
- • New features or services
- • Legal or regulatory requirements
- • Feedback from users
9.2 Notification of Changes
Minor Changes:
- • Updated "Last Updated" date at top of this page
- • No specific notification
Major Changes:
- • Email notification to registered users
- • Prominent notice on Website for 30 days
- • Pop-up notification on next visit
9.3 Your Acceptance
By continuing to use our Website after changes take effect, you accept the updated Cookie Policy.
If you don't agree with changes: Update your cookie preferences, stop using our Website, or contact us at [email protected]
10. Your Rights Under GDPR
As a user in the EU/UK, you have specific rights regarding cookies and tracking:
Right to Consent
You have the right to give or withhold consent for non-essential cookies.
Right to Withdraw Consent
You can withdraw consent at any time via:
- • Cookie Settings link in footer
- • Privacy Dashboard (when logged in)
- • Browser settings
Right to Object
You can object to cookies used for marketing or profiling purposes.
Right to Information
You have the right to know what cookies are used and why (this Cookie Policy).
11. Contact Us
Questions About This Cookie Policy
If you have questions about our use of cookies:
- Email: [email protected]
- Subject Line: "Cookie Policy Inquiry"
- Response Time: Within 5 business days
Cookie-Related Requests
For requests related to your cookie data:
Email: [email protected]
Types of requests we handle:
- • Information about cookies we use
- • Help with cookie preferences
- • Technical issues with cookie banner
- • Complaints about cookie usage
General Support
- Email: [email protected] or [email protected]
- Website: https://freezone.global/contact
Postal Address
FreeZone Global
United Kingdom
Company Number: 13259001
12. Useful Resources
Learn more about cookies and privacy:
About Cookies
- • All About Cookies: https://www.allaboutcookies.org
- • Your Online Choices: https://www.youronlinechoices.com
GDPR & Privacy
- • ICO (UK): https://ico.org.uk/for-the-public/online/cookies/
- • GDPR.eu: https://gdpr.eu/cookies/
- • ePrivacy Directive: https://edpb.europa.eu
Browser Help
- • Chrome: support.google.com/chrome/answer/95647
- • Firefox: support.mozilla.org/kb/cookies
- • Safari: support.apple.com/safari
- • Edge: support.microsoft.com/edge
13. Summary
What You Need to Know:
We use minimal cookies
Only what's necessary for functionality and improvement
You have full control
Accept, reject, or customize your preferences
Essential cookies required
Needed for login, payments, and security
Analytics are privacy-friendly
Plausible doesn't track individuals
You can change anytime
Update preferences via footer link
We respect your privacy
GDPR compliant, transparent about data usage
Cookie Categories:
- • Essential: Always active (required)
- • Analytics: Optional (Plausible - privacy-friendly)
- • Functional: Optional (preferences, saved comparisons)
- • Marketing: Optional (ActiveCampaign email tracking)
Your Choices:
- 1. Accept all cookies (best experience)
- 2. Reject non-essential (privacy-focused)
- 3. Customize (choose what you want)
14. Cookie Policy Acceptance
By using our Website, you acknowledge that you have read and understood this Cookie Policy.
Your use of our Website and your cookie preferences constitute acceptance of our use of cookies as described in this policy.
Last Updated: October 24, 2024
Version: 1.0
FreeZone Global
Company Number: 13259001 (United Kingdom)
Questions about cookies?
Contact: [email protected]